Digital scan
- Fill out the online prescription and choose “Digital scan” as the impression type.
- Send the scan in one of two ways: directly from your scanner, if it is connected to our laboratory (steps for each scanner: Trios, iTero, DS Core, Dexis, AlliedStar), or by attaching the files to the prescription (STL, PLY, OBJ or 3MF).
- Include the opposing arch and the bite registration: without them, we cannot articulate the models.
For cases that require physical models (immediate dentures, partials, repairs), we print them at the laboratory.
Conventional impression
- Fill out the online prescription: you will receive a reference number (RX-…) and the PDF work order by email.
- Disinfect the impression according to your office's protocol, then place it in a sealed bag.
- Pack it in a rigid box to prevent any distortion during shipping.
- Write the prescription's reference number on the package.
- Ship the package by dental courier if your office has access to one, or otherwise by a standard courier service, to 5114 Bourque Blvd., Sherbrooke, QC J1N 2K7.
The turnaround starts when the package is received at the laboratory. See our turnaround times.
What to include for each type of case
In every case, send the impression or scan of the arch to be treated. Depending on the work, add:
- Crowns, bridges and ceramics: the opposing arch, the bite registration and the shade. Shade photos are very helpful for anterior teeth.
- Cast partial dentures: the opposing arch, the bite registration if needed and your framework design. See the cast partial denture guide.
- Repairs and remounts: the denture itself, with the impression or the new bite registration if applicable.
- Relines: the denture with the impression taken inside it.
A question before sending your case? Email us at info@labobriotech.com or call us at (819) 573-2115.